Choosing a debt counsellor is one of the most important financial decisions you’ll
make. Here’s how to ensure you’re choosing the right one.

1. Verify NCR Registration

Always check that the counsellor is registered on the National Credit Regulator
(NCR) database.

2. Check Experience & Reviews

Look for companies with strong reputations and proven track records; Debt Rescue,
Skuldhulp and Instalment Busters, for example, have excellent consumer ratings.

3. Understand Fees

Compare legal and administrative fees, and avoid any company that hides costs.

4. Ask About Personal Support

A dedicated relationship manager makes the process smoother and more
reassuring.

5. Evaluate Communication

Ensure they offer extended business hours and regular progress updates.

6. Check for After-Care

The best companies help you rebuild your credit once your debts are cleared.

Conclusion

Selecting the right debt counsellor gives you more than financial relief, it gives you
confidence. Choose one that values transparency, service and your long-term
stability.